Privacy Policy

KatchFresh (“we”, “our”, “us”) respects your privacy. This policy explains how we collect, use, and protect your information when you use our website and place orders.

Information we collect

• Account details such as name, email, and phone number when you register or sign in.
• Delivery address and order details when you checkout.
• Payment status from our payment provider (we do not store full card or UPI credentials).
• Basic usage data such as pages visited and device/browser type.

How we use your information

• To process and deliver your orders.
• To send order confirmations and delivery updates by email or phone.
• To improve our products, website, and customer service.
• To comply with legal and regulatory requirements.

Sharing your information

We do not sell your personal data. We may share information with delivery partners, payment processors, and service providers only as needed to fulfil your order or operate the website.

Data security

We use reasonable technical and organisational measures to protect your data. No online service can be guaranteed 100% secure.

Your choices

You may request access, correction, or deletion of your account information by contacting us at info.katchfresh@gmail.com.

Contact

Questions about this policy? Email info.katchfresh@gmail.com or visit our contact page.